Using Knowledge Management in chatbots for building better customer experience
Knowledge management is an important element for building better conversational chatbots. With effective knowledge management, customer engagement can be improved.
Top chatbot applications for your businesses
Intelligent chatbots can be used by businesses to provide customer service, schedule meeting, provide tele-medicine consultation, book tickets and more.
Top 5 platforms for building NLP chatbots
A machine can not make any contextual meaning from voice or text inputs. So we use NLP to train the chatbots. These 5 platforms will help you get the most out of your NLP chatbot.
E-commerce virtual shopping assistant chatbots can automate your website sales
Virtual shopping assistant chatbots help e-commerce customers from product discovery journey to ordering. Conversational chatbots also make customer service hassle free.
How AI chatbots are helping businesses increase customer engagement
Intelligent chatbots with conversational and AI capabilities will give the early adopters and edge over competitors – Offering continuous improvement in customer service, operational efficiency and reducing costs.